.Five9 (FIVN) has been actually awarded the 2024 Aragon Research Technology Honor for AI Connect with Centers as well as called a Forerunner in two Aragon Study Planet rumors: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The business was identified as one of the most critical vendor in the AI Broker Operating systems report.At the center of Five9’s development is their sight for The NEW CX, where Artificial Intelligence Brokers as well as AI-empowered Human being Representatives work together to supply hyper-personalized consumer knowledge. The firm recently introduced brand new advancements including Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use innovation in market evolution as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research Advancement Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Investigation World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Agents AI et Representatives Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was additionally called an Innovator in The Aragon Research Entire World for AI Broker Operating Systems in the ICC, 2025 and Aragon Study Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has been called a winner of the 2024 Aragon Analysis Advancement Honor for AI Contact Centers. Also, Five9 has been named a Leader in pair of Aragon Investigation Entire world files: AI Representative Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This acknowledgment from Aragon Research underscores Five9’s setting as a leader in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 report jobs Five9 as one of the most
critical merchant ranked in
the record, acknowledging Five9 s calculated sight for AI-driven technology in CX. At the core of this particular innovation is Five9’s concept for The NEW CX where Artificial Intelligence Representatives and also AI-empowered Human being Professionals work together to supply hyper-personalized, simple client experiences. By equipping services to provide transformative client communications while lowering expenses as well as enhancing efficiency, Five9 is preparing brand new standards for AI-powered services in the get in touch with center industry.
AI is actually fundamental for producing extraordinary consumer expertises, as well as our team are honored to be determined by AragonAnalysis as innovative for our initiatives to drive the smart connect with center forward, claimed Jonathan Rosenberg, Principal Innovation Police Officer and also Head of AI, Five9. Our concentration has been, and also will certainly continue to be actually, aiding organizations provide those knowledge along with user friendly resources and also abilities. Along with each brand new development, we take a step forward for each Five9 and for the sector overall.
The Aragon Analysis Advancement honor identifies companies leveraging speculative use modern technology to certainly not just conform as markets alter, but to proactively interfere with and also update exactly how their markets are going to advance. Five9 was actually formally presented with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards service.Five9’s devotion to advancement, particularly its own eyesight for mixturing AI Representatives as well as AI-empowered Human Professionals, is actually preparing a new standard for just how services can easily supply hyper-personalized and smooth customer adventures, pointed out Jim Lundy, Creator, CEO and also Lead Expert, Aragon Research Study. This award and also file identification improves Five9’s devotion to providing AI advancements for CX.
Earlier this year, the provider introduced new advancements, including Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Professionals, that completely transform the way providers move toward CX, driving far better results for each clients and also brokers. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, provides a complete room of options to power AI-elevated client experiences that supply far better organization end results as well as Deliver Delight to CX.
Our linked cloud-native offering allows hyper-personalized client knowledge as well as additional inspired staff members, bring in every customer communication more linked, simple and easy, as well as individual. Trusted by 2,500 +consumers and also 1,400+ companions around the world, Five9 brings together the electrical power of AI, our system, and also our folks to steer AI-elevated CX.To find out more, see www.five9.com. Interact along with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Legal rights Reserved.
The identity of an Aragon Investigation honor victor is not a promotion through Aragon Study of any vendor, product, or solution. Perspective source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FAQ. What primary honors carried out Five9( FIVN) win in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Analysis Innovation Honor for AI Call Centers and also was actually called a Forerunner in pair of Aragon Analysis World records: AI Broker Platforms in the ICC, 2025, and Intelligent Connect With Center, 2025.
What new AI items did Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers to enhance consumer adventure management.Exactly how does Five9’s( FIVN )BRAND-NEW CX eyesight impact client service? Five9’s brand new CX eyesight integrates AI Brokers with AI-empowered Individual Agents to supply hyper-personalized, uncomplicated clientexpertises while reducing expenses and strengthening performance.
What was actually Five9’s( FIVN) strategic position in the Aragon Analysis Globe 2025 record? Five9was actually installed as one of the most key supplier in the artificial intelligence Broker Platforms in the ICC, 2025 record, identifying their tactical vision for AI-driven innovation in CX. When performed Five9( FIVN) get the AragonResearch Technology
Honor
?
Five9 was actually officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.